{"id":4489,"date":"2016-02-04T01:42:22","date_gmt":"2016-02-03T23:42:22","guid":{"rendered":"https:\/\/www.hardwaresupport.eu\/en\/?page_id=4489"},"modified":"2017-11-11T17:52:24","modified_gmt":"2017-11-11T16:52:24","slug":"service-sla","status":"publish","type":"page","link":"https:\/\/www.hardwaresupport.eu\/en\/service-sla\/","title":{"rendered":"Service SLA"},"content":{"rendered":"<p>[vc_row][vc_column animation_type=&#8221;pulse&#8221;][vc_custom_heading text=&#8221;Service SLA&#8221; font_container=&#8221;tag:h1|text_align:center&#8221; skin=&#8221;dark&#8221;]<div class=\"porto-container container \"><h2 id=\"uvc-type-wrap-6699\"  data-ultimate-target='#uvc-type-wrap-6699'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"desktop:46px;\"}'  class=\"uvc-type-wrap  ult-adjust-bottom-margin ult-responsive short uvc-type-align-center  uvc-wrap-13667138456a0f67bf8e226\" style=\"font-family:'Open Sans';font-weight:300;text-align:center;\"><span  data-ultimate-target='#uvc-type-wrap-6699 .mycustfancy'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"ultimate-ticker-down-prefix mycustfancy ult-responsive\" style=\"font-weight:normal;\">We are able to perfectly adapt <\/span><div id=\"vticker-13667138456a0f67bf8e226\"  data-ultimate-target='#uvc-type-wrap-6699'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"desktop:46px;\"}'  class=\"ultimate-vticker ticker-down fancytext-background-enabled \" style=\"color:#ffffff;background:#0088cc;\"><ul><li style=\"opacity:1\">to the needs<\/li><li style=\"opacity:0\">to the requirements<\/li><\/ul><\/div><span  data-ultimate-target='#uvc-type-wrap-6699 .mycustfancy'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"ultimate-ticker-down-suffix mycustfancy ult-responsive\" style=\"font-weight:normal;\"> of your company.<\/span><script type=\"text\/javascript\">\n\t\t\t\t\t\tjQuery(function($){\n\t\t\t\t\t\t\t$(document).ready(function(){\n\t\t\t\t\t\t\t\t$(\"#vticker-13667138456a0f67bf8e226\").find(\"li\").css(\"opacity\",\"1\");\n\t\t\t\t\t\t\t\t$(\"#vticker-13667138456a0f67bf8e226\")\n\t\t\t\t\t\t\t\t\t.vTicker(\n\t\t\t\t\t\t\t\t\t{\n\t\t\t\t\t\t\t\t\t\tspeed: 200,\n\t\t\t\t\t\t\t\t\t\tshowItems: 1,\n\t\t\t\t\t\t\t\t\t\tpause: 3000,\n\t\t\t\t\t\t\t\t\t\tmousePause : false,\n\t\t\t\t\t\t\t\t\t\tdirection: \"down\",\n\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t);\n\t\t\t\t\t\t\t});\n\t\t\t\t\t\t});\n\t\t\t\t\t<\/script><\/h2>[vc_separator color=&#8221;custom&#8221; gap=&#8221;tall&#8221; gradient=&#8221;yes&#8221;]<\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;3865&#8243; img_size=&#8221;medium&#8221; add_caption=&#8221;yes&#8221; alignment=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text el_class=&#8221;featured lead&#8221;]If you are considering the use the support from your OEM manufacturer (Original Equipment Manufacturer). Note that their contracts are not only more expensive and more limited, but in their offers they tend to randomly change the prices, so it is quite difficult to estimate the costs.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column animation_type=&#8221;pulse&#8221;][vc_custom_heading text=&#8221;We offer the solution:&#8221; font_container=&#8221;tag:div|font_size:28px|text_align:center|color:%230088cc|line_height:1.5em&#8221; use_theme_fonts=&#8221;yes&#8221; el_class=&#8221;alternative-font&#8221;][vc_column_text el_class=&#8221;featured lead&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>The customer has the option of buying the SLA Service (Service Level Agreement), which will cover the exchange of key IT hardware as soon as NBD (next business day).<\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; wrap_container=&#8221;yes&#8221;][vc_column width=&#8221;1\/4&#8243; el_class=&#8221;info-box-small-wrap&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_separator color=&#8221;custom&#8221; gap=&#8221;tall&#8221; gradient=&#8221;yes&#8221;][vc_custom_heading text=&#8221;<strong>When is it advantageous to use<\/strong> the Service SLA&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243; animation_type=&#8221;bounceInDown&#8221;]<div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-9408\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon advanced \"  style=\"color:#ffffff;background:#dd3333;border-style:;border-color:#333333;border-width:1px;width:35px;height:35px;line-height:35px;border-radius:500px;font-size:14px;display:inline-block;\">\n\t<i class=\"Defaults-check\"><\/i>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-9408 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"color:#dd3333;\">for devices that are EOS or EOL<\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-9408 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">devices that are 3-5 years old are already &#8220;End-of-Sale&#8221; or &#8220;End-of-Life&#8221; and the OEM manufacturer does not enable support anymore<\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component -->[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; animation_type=&#8221;bounceInDown&#8221;]<div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-4186\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon advanced \"  style=\"color:#ffffff;background:#dd3333;border-style:;border-color:#333333;border-width:1px;width:35px;height:35px;line-height:35px;border-radius:500px;font-size:14px;display:inline-block;\">\n\t<i class=\"Defaults-check\"><\/i>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-4186 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"color:#dd3333;\">for key hardware where replacement is necessary within NBD<\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-4186 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">The customer can secure continuous service without disruption in their infrastructure. Replacement of equipment already the next business day.<\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component -->[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; wrap_container=&#8221;yes&#8221;][vc_column width=&#8221;1\/4&#8243; el_class=&#8221;info-box-small-wrap&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_custom_heading text=&#8221;Service SLA <strong> features<\/strong>&#8221; use_theme_fonts=&#8221;yes&#8221;]<div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-2203\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon advanced \"  style=\"color:#ffffff;background:#0088cc;border-style:;border-color:#333333;border-width:1px;width:35px;height:35px;line-height:35px;border-radius:500px;font-size:14px;display:inline-block;\">\n\t<i class=\"Defaults-check\"><\/i>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-2203 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"color:#0088cc;\">We offer a fixed price for the entire duration of the agreement<\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-2203 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">Do away with unexpected expenses on your IT budget<\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-5062\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon advanced \"  style=\"color:#ffffff;background:#0088cc;border-style:;border-color:#333333;border-width:1px;width:35px;height:35px;line-height:35px;border-radius:500px;font-size:14px;display:inline-block;\">\n\t<i class=\"Defaults-check\"><\/i>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-5062 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"color:#0088cc;\">The agreement is not limited by rules and can be amended<\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-5062 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">Customize your support, depending on what you really need it for<\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-7850\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon advanced \"  style=\"color:#ffffff;background:#0088cc;border-style:;border-color:#333333;border-width:1px;width:35px;height:35px;line-height:35px;border-radius:500px;font-size:14px;display:inline-block;\">\n\t<i class=\"Defaults-check\"><\/i>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-7850 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"color:#0088cc;\">Standard levels of support<\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-7850 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><strong>8x5xNBD \u2013<\/strong> 8 hours a day, 5 working days per week, next business day<br \/>\n<strong>8x5x4 \u2013<\/strong> 8 hours a day, 5 working days per week, delivery within 4 hours<br \/>\n<strong>24x7x4 \u2013<\/strong> 24 hours a day, 7 days a week, delivery within 4 hours<br \/>\n<\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component -->[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; wrap_container=&#8221;yes&#8221; bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-vz-jquery&#8221; bg_image_new=&#8221;4274|https:\/\/www.hardwaresupport.eu\/wp-content\/uploads\/2015\/10\/DSCN0085dark.png&#8221; bg_image_repeat=&#8221;no-repeat&#8221; bg_img_attach=&#8221;fixed&#8221; bg_override=&#8221;full&#8221; el_class=&#8221;home-intro&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_custom_heading text=&#8221;Contact us&#8221; font_container=&#8221;tag:div|font_size:56px|text_align:left|color:%230088cc|line_height:1.5em&#8221; use_theme_fonts=&#8221;yes&#8221; el_class=&#8221;alternative-font&#8221;][vc_column_text el_class=&#8221;m-b-none&#8221;]<strong><span style=\"color: #ffffff;\">today and get a quote for your new project! <\/span><\/strong>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_empty_space][vc_btn title=&#8221;Connect with us&#8221; size=&#8221;lg&#8221; skin=&#8221;primary&#8221; link=&#8221;url:https%3A%2F%2Fwww.hardwaresupport.eu%2Fen%2Fcontact%2F||&#8221; el_class=&#8221;m-b-none&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; wrap_container=&#8221;yes&#8221; is_section=&#8221;yes&#8221; remove_margin_top=&#8221;yes&#8221; remove_margin_bottom=&#8221;yes&#8221;][vc_column el_class=&#8221;info-box-small-wrap&#8221;][vc_custom_heading text=&#8221;Did you know <strong>? <\/strong>&#8221; font_container=&#8221;tag:h2|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;]<div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-8839\" class=\"aio-icon-box right-icon\" style=\"\"  ><div class=\"aio-ibd-block\" ><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-8839 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:bold;color:#0088cc;\">5 years warranty for Refurbished hardware<\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-8839 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><div class=\"porto-blockquote wpb_content_element \"><blockquote class=\"  \"><p>Each piece of refurbished IT hardware that leaves the gates of\u00a0<strong>Hardware Support<\/strong>, has been\u00a0<em><strong>tested\u00a0<\/strong><\/em>under strict inspection to meet original factory standards.<\/p>\n<p>Therefore, our refurbished IT hardware has a\u00a0<em><strong>warranty of up to 5 years<\/strong><\/em>.<\/p><\/blockquote><\/div><\/div> <!-- description --><\/div> <!-- aio-ibd-block --><div class=\"aio-icon-right\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:100px;display:inline-block;\" >\n\t<img class=\"img-icon\" alt=\"\" src=\"https:\/\/www.hardwaresupport.eu\/wp-content\/uploads\/2015\/10\/REF_logo.001.png\"\/>\n<\/div><\/div><\/div><\/div><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component -->[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;]<div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-6523\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:100px;display:inline-block;\" >\n\t<img class=\"img-icon\" alt=\"\" src=\"https:\/\/www.hardwaresupport.eu\/wp-content\/uploads\/2015\/10\/servisSLA_logo.png\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-header\" ><a class=\"aio-icon-box-link\" href=\"https:\/\/www.hardwaresupport.eu\/service-sla\/\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-6523 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:bold;color:#0088cc;\">Hardware replacement the next day<\/h3><\/a><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-6523 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">\n<blockquote><p>Service SLA Service is beneficial for many companies that can also order it on IT hardware turnkey in their infrastructure and thus secure a continuous service without disruption. Replacement as soon as the next business day.<\/p><\/blockquote>\n<p><\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component -->[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; text_align=&#8221;center&#8221;][vc_column text_align=&#8221;center&#8221;][vc_empty_space]<div id=\"ult-carousel-6455140966a0f67bf8f9e9\" class=\"ult-carousel-wrapper   ult_horizontal\" data-gutter=\"15\" data-rtl=\"false\" ><div class=\"ult-carousel-4747482156a0f67bf8f880 \" >[vc_single_image image=&#8221;3817&#8243; img_size=&#8221;medium&#8221;][vc_single_image image=&#8221;3816&#8243; img_size=&#8221;medium&#8221;][vc_single_image image=&#8221;3815&#8243; img_size=&#8221;medium&#8221;][vc_single_image image=&#8221;3814&#8243; img_size=&#8221;medium&#8221;][vc_single_image image=&#8221;3813&#8243; img_size=&#8221;medium&#8221;][vc_single_image image=&#8221;3812&#8243; img_size=&#8221;medium&#8221;][vc_single_image image=&#8221;3811&#8243; img_size=&#8221;medium&#8221;]<\/div><\/div>            <script type=\"text\/javascript\">\n\t\t\t\tjQuery(document).ready(function($){\n               \t\t$('.ult-carousel-4747482156a0f67bf8f880').slick({dots: false,autoplaySpeed: 5000,speed: 300,infinite: false,arrows: false,slidesToScroll:1,slidesToShow:7,swipe: true,draggable: true,touchMove: true,responsive: [\n\t\t\t\t\t\t\t{\n\t\t\t\t\t\t\t  breakpoint: 1025,\n\t\t\t\t\t\t\t  settings: {\n\t\t\t\t\t\t\t\tslidesToShow: 7,\n\t\t\t\t\t\t\t\tslidesToScroll: 1,  \n\t\t\t\t\t\t\t  }\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\t{\n\t\t\t\t\t\t\t  breakpoint: 769,\n\t\t\t\t\t\t\t  settings: {\n\t\t\t\t\t\t\t\tslidesToShow: 3,\n\t\t\t\t\t\t\t\tslidesToScroll: 3\n\t\t\t\t\t\t\t  }\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\t{\n\t\t\t\t\t\t\t  breakpoint: 481,\n\t\t\t\t\t\t\t  settings: {\n\t\t\t\t\t\t\t\tslidesToShow: 2,\n\t\t\t\t\t\t\t\tslidesToScroll: 2\n\t\t\t\t\t\t\t  }\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t],pauseOnHover: true,\n\t\t\t\t\t\tpauseOnDotsHover: true,customPaging: function(slider, i) {\n                   return '<i type=\"button\" style=\"color:#333333;\" class=\"ultsl-record\" data-role=\"none\"><\/i>';\n                },});\n\t\t\t\t});\n\t\t\t<\/script>\n            [\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column animation_type=&#8221;pulse&#8221;][vc_custom_heading text=&#8221;Service SLA&#8221; font_container=&#8221;tag:h1|text_align:center&#8221; skin=&#8221;dark&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;3865&#8243; img_size=&#8221;medium&#8221; add_caption=&#8221;yes&#8221; alignment=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text el_class=&#8221;featured lead&#8221;]If you are considering the use the support from your OEM manufacturer (Original Equipment Manufacturer). Note that their contracts are not only more expensive and more limited, but in their offers they tend to randomly change the prices, so it is quite [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mo_disable_npp":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Service SLA - Hardwaresupport.eu<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hardwaresupport.eu\/en\/service-sla\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service SLA - Hardwaresupport.eu\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column animation_type=&#8221;pulse&#8221;][vc_custom_heading text=&#8221;Service SLA&#8221; font_container=&#8221;tag:h1|text_align:center&#8221; skin=&#8221;dark&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;3865&#8243; img_size=&#8221;medium&#8221; add_caption=&#8221;yes&#8221; alignment=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text el_class=&#8221;featured lead&#8221;]If you are considering the use the support from your OEM manufacturer (Original Equipment Manufacturer). Note that their contracts are not only more expensive and more limited, but in their offers they tend to randomly change the prices, so it is quite [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.hardwaresupport.eu\/en\/service-sla\/\" \/>\n<meta property=\"og:site_name\" content=\"Hardwaresupport.eu\" \/>\n<meta property=\"article:modified_time\" content=\"2017-11-11T16:52:24+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\">\n\t<meta name=\"twitter:data1\" content=\"hardwaresupport\">\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\">\n\t<meta name=\"twitter:data2\" content=\"4 minutes\">\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.hardwaresupport.eu\/#organization\",\"name\":\"Hardware Support\",\"url\":\"https:\/\/www.hardwaresupport.eu\/\",\"sameAs\":[],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.hardwaresupport.eu\/#logo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/www.hardwaresupport.eu\/wp-content\/uploads\/2015\/11\/HS_logo_ikona.png\",\"width\":1850,\"height\":1850,\"caption\":\"Hardware Support\"},\"image\":{\"@id\":\"https:\/\/www.hardwaresupport.eu\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.hardwaresupport.eu\/#website\",\"url\":\"https:\/\/www.hardwaresupport.eu\/\",\"name\":\"Hardwaresupport.eu\",\"description\":\"Neutr\\u00e1cajte viacej, ne\\u017e ako mus\\u00edte.\",\"publisher\":{\"@id\":\"https:\/\/www.hardwaresupport.eu\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/www.hardwaresupport.eu\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.hardwaresupport.eu\/en\/service-sla\/#webpage\",\"url\":\"https:\/\/www.hardwaresupport.eu\/en\/service-sla\/\",\"name\":\"Service SLA - Hardwaresupport.eu\",\"isPartOf\":{\"@id\":\"https:\/\/www.hardwaresupport.eu\/#website\"},\"datePublished\":\"2016-02-03T23:42:22+00:00\",\"dateModified\":\"2017-11-11T16:52:24+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.hardwaresupport.eu\/en\/service-sla\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.hardwaresupport.eu\/en\/service-sla\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.hardwaresupport.eu\/en\/service-sla\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"item\":{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.hardwaresupport.eu\/en\/\",\"url\":\"https:\/\/www.hardwaresupport.eu\/en\/\",\"name\":\"Domovsk\\u00e1 str\\u00e1nka\"}},{\"@type\":\"ListItem\",\"position\":2,\"item\":{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.hardwaresupport.eu\/en\/service-sla\/\",\"url\":\"https:\/\/www.hardwaresupport.eu\/en\/service-sla\/\",\"name\":\"Service SLA\"}}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/www.hardwaresupport.eu\/en\/wp-json\/wp\/v2\/pages\/4489"}],"collection":[{"href":"https:\/\/www.hardwaresupport.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hardwaresupport.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hardwaresupport.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hardwaresupport.eu\/en\/wp-json\/wp\/v2\/comments?post=4489"}],"version-history":[{"count":8,"href":"https:\/\/www.hardwaresupport.eu\/en\/wp-json\/wp\/v2\/pages\/4489\/revisions"}],"predecessor-version":[{"id":4800,"href":"https:\/\/www.hardwaresupport.eu\/en\/wp-json\/wp\/v2\/pages\/4489\/revisions\/4800"}],"wp:attachment":[{"href":"https:\/\/www.hardwaresupport.eu\/en\/wp-json\/wp\/v2\/media?parent=4489"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}